Frequently Asked Questions

We translate personal, legal, educational, medical, financial, corporate, and other documents. Most often, clients bring us passports, birth certificates, marriage or divorce certificates, diplomas, diploma supplements, certificates of good conduct, medical reports, contracts, powers of attorney, court judgments, and company documents.

Before we begin work, we clarify which country, institution, or procedure the translation is required for. This is important because formatting requirements may vary: sometimes a standard translation is sufficient, whilst at other times certification with the translation agency’s stamp, notarisation, an apostille or consular legalization is required.

Yes, the translation of personal documents is one of the most common services offered by our translation center. We translate passports, ID cards, foreign passports, birth certificates, marriage certificates, divorce certificates, name change certificates, death certificates, as well as other civil status documents.

Such translations are often required for submission to embassies, consulates, immigration authorities, educational institutions, banks, courts, notaries, or government bodies abroad. If necessary, the translation can be certified in accordance with the institution's requirements to which it is being submitted.

Yes, in most cases, a high-quality scan or photograph of the document is sufficient for a preliminary estimate of the cost and turnaround time. The main thing is that the text, seals, stamps, signatures, numbers, and dates are clear and fully visible.

If the translation is required without notarisation, it is often possible to work directly from an electronic copy. However, if notarisation or other official certification is required, the original document may be needed. It is best to clarify this before work begins so that the correct procedure can be followed from the outset.

The original is not always required for the translation itself: a scan or a photo of sufficient quality is often sufficient. However, the original may be required for notarisation, an apostille, legalization, or the preparation of documents for official submission.

We always recommend that you let us know exactly where you plan to submit the document. This allows us to determine straight away whether an electronic copy is sufficient or whether you need to provide the original, a notarised copy, or a document with an apostille.

A standard translation may be sufficient for personal use, internal company purposes, familiarising yourself with the content of a document, correspondence, or informal submission. In such cases, the document is simply translated without any additional legal formalities.

Certification is required when the translation is submitted to an official body, such as an embassy, consulate, court, immigration service, university, bank, notary, or government agency. The format of the certification depends on the requirements of the specific body: this may be the translation agency’s stamp, a notarial certification or another official form of verification.

Yes, in an official translation, all visible content of the document is translated or described: the main text, seals, stamps, signatures, official marks, QR codes, numbers, dates, and other details.

If a particular section is illegible, this is usually noted in the translation with an appropriate remark. This approach is important because an official translation must reflect the document in its entirety, not just its main text.

First names and surnames are translated or transliterated based on the client’s existing documents. If you have a foreign passport, identity card, visa, diploma, or other document with your name written in the Latin alphabet, it is advisable to provide it to your account manager.

The names of organizations, authorities, educational institutions, and job titles are rendered in a way that makes the translation understandable to the foreign organization whilst remaining faithful to the original content. In some cases, the organization's official English name may be used if one exists.

Yes, and this is even recommended. If the translation is being prepared for submission abroad, the spelling of your first name and surname must match that in your foreign passport or other primary document used in this procedure.

This helps to avoid discrepancies in the documents. Even a single letter in a first name or surname can sometimes lead to additional queries from an embassy, university, bank, or immigration authority.

Yes, we translate educational documents for study, work, qualification confirmation, recognition of foreign qualifications, university admissions, and submission to foreign institutions. These may include diplomas, school-leaving certificates, transcripts, academic references, study programs, and other educational documents.

For educational documents, it is particularly important to accurately convey the names of degree programs, subjects, qualifications, grades and educational institutions. If the document is being submitted abroad, we can also advise you on whether you should check in advance the requirements regarding an apostille or certification of the translation.

Yes, we translate medical documents, including certificates, discharge summaries, test results, medical histories, doctors’ reports, medical records, vaccination records, and other materials.

Medical translation requires careful attention to terminology, drug names, diagnoses, dosages, dates and doctors’ recommendations. Such documents are often used for treatment abroad, insurance claims, visa applications, study, work, or medical care.

Yes, we translate legal documents of varying complexity: contracts, powers of attorney, court rulings, statements of claim, articles of association, extracts, company registration documents, minutes, certificates, licenses, and other legal materials.

In legal texts, it is not only linguistic accuracy that is important, but also the correct conveyance of the legal content. Therefore, when translating, we take into account the document's structure, terminology, the parties’ details, the wording of rights and obligations, and the intended use of the translation.

Yes, we translate documents for submission to embassies, consulates, visa centers, immigration authorities, and other foreign institutions. These may include personal documents, financial statements, and documents relating to employment, education, marital status, property, business activities, or travel purposes.

As requirements vary across institutions, it is advisable to specify the country and the authority to which the documents will be submitted before placing an order. This will help us to determine the correct format for the translation and certification.

Standard documents, such as a passport, certificate, reference, or short extract, are usually translated quickly. The exact turnaround time depends on the target language, the volume and complexity of the text, the quality of the copy, and whether certification is required.

If you need the document urgently, it is best to let us know your desired deadline straight away. We will check whether we can complete the order by the required time and let you know if a particular type of certification requires extra time.

The cost of a translation depends on the language, the length of the text, the subject matter, the complexity of the document, the deadline, the quality of the source file, and whether any additional formatting is required. Notarisation, an apostille, legalization, typesetting, or the preparation of multiple copies may be charged separately.

To calculate the exact cost, it is best to send a scan or photo of the document. Once we have reviewed it, we will be able to quote a price, provide a turnaround time, and suggest possible formatting options.

Yes, in many cases, an urgent translation is possible on the same day, particularly for standard documents of a small volume. However, the possibility of urgent turnaround depends on the language, the complexity of the text, the translators’ workload and whether notarisation is required.

If you need the document very quickly, it is best to send it for a quote straight away and specify a deadline. We will be honest about whether it is realistic to complete the translation by the required time without compromising on quality.

A certified translation is a translation of a document that is further authenticated in a specific way: by the translation agency’s stamp, the translator’s signature, notarisation, or any other format required by the relevant authority.

Such a translation is usually required not only to familiarise oneself with the document's content, but also for official submission to an embassy, consulate, visa center, educational institution, bank, court, notary, immigration authority, or government body. Before arranging a certified translation, it is important to understand exactly where the document will be submitted, as different authorities may require different types of certification.

A standard translation is a translation of a text or document without any additional official certification. It is often commissioned for personal use, internal company purposes, contract review, correspondence, or negotiation preparation.

A certified translation includes additional formalities confirming that the translation has been carried out by a translator or a translation agency. This format is most often required for the official submission of documents. In other words, a standard translation answers the question ‘what is written in the document’, whilst a certified translation also enables the translation to be used in formal procedures.

The most common options are certification by the translation agency’s stamp and notarisation. In the first case, the agency confirms the translation with its details, the signature of the responsible person or translator, and its stamp.

In the case of notarial certification, the translation is submitted to a notary, who certifies the translator’s signature or, in some cases, the accuracy of the translation, provided they are proficient in the relevant language. In some countries and institutions, the terms ‘certified translation’ or ‘sworn translation’ may also apply, but the requirements vary by jurisdiction.

A translation bearing the translation agency’s stamp is one produced on the agency’s letterhead, bearing its details, and certified with its stamp. Typically, such a translation includes information on the source and target languages, the translator or the person responsible, and confirmation that the translation has been completed.

This format is often suitable for informal or semi-formal procedures, internal company document circulation, and submissions to certain organizations, banks, educational institutions, or private bodies. However, before placing an order, it is best to check the requirements of the receiving party, as the agency’s stamp may not be sufficient and a notarised translation may be required.

A notarised translation is a translation of a document prepared for notarisation. In practice, the notary usually certifies the authenticity of the translator’s signature, confirming that the translator carried out the translation and is qualified to do so.

Such a translation is usually attached to a copy of the original document and bears a notarial endorsement. It is often required for submission to government bodies, courts, embassies, consulates, immigration services, foreign institutions, or in procedures where the official form of the document is important.

A translation agency’s stamp confirms that the translation has been carried out or prepared by the agency. This is a simpler, quicker form of certification, not suitable for all official procedures, but often used where there is no specific requirement for notarisation.

Notarisation has greater formal status because a notary is involved in the process. It is required when the receiving organization explicitly demands a notarised translation or when the document is used in a legally significant procedure. However, it is important to note that ‘it is better to have it notarised’ does not always mean ‘it is the right thing to do’. Sometimes an organization requests a different format, so it is best to clarify the requirements in advance.

Notarisation is most often required for documents submitted to official bodies such as courts, notaries, government departments, embassies, consulates, immigration services, educational institutions, or registration authorities.

For example, a notarised translation may be required for birth or marriage certificates, diplomas, powers of attorney, court judgments, contracts, corporate documents, certificates of good conduct, and other official documents. Ultimately, it depends on the institution to which the translation is being submitted.

In most practical cases, the notary certifies the authenticity of the translator’s signature, rather than the ‘quality’ of the translation in the broad sense. The translator signs the completed translation, and the notary confirms that the signature belongs to that specific person.

If the notary is proficient in the relevant language, they may certify the accuracy of the translation; however, in practice, it is more common to have the translator’s signature certified. It is therefore important that the translation is carried out by a qualified translator and that the document is drawn up in accordance with notarial requirements.

A scan or photograph is usually sufficient for a preliminary assessment of the cost and turnaround time. However, in many cases, the original document or a duly certified copy is required for notarisation.

This depends on the type of document, its condition, the country of issue and the notary’s requirements. If a client sends only a photograph, we can prepare a translation or carry out a preliminary check of the document, but before notarisation, it is necessary to clarify separately whether a copy will suffice or whether the original is required.

Sometimes, yes. If the client does not wish to attach the translation to the original, or if a set comprising a ‘notarised copy + translation’ is required for submission, a notarised copy of the document may be prepared first, and the translation attached to it afterward.

However, this is not a universal rule. For some procedures, a translation from the original is sufficient; for others, a notarised copy is required; and for others still, a document with an apostille and a translation is needed. It is therefore best to specify straight away for which country and institution the document is being prepared.

In the case of notarisation, the translation is usually attached to the document or its notarised copy. Once attached, the translation and the document form a single, formalized set.

This is precisely why, before proceeding with the certification, you should consider whether the translation can be attached to the original. If the original is important and it is not advisable to physically attach the translation to it, it is often better to make a notarised copy and attach the translation to that instead. It is best to resolve this issue before the notarisation process begins.

In many cases, a notarised translation from Ukraine may be accepted abroad, but this depends on the country, the institution, and the specific procedure. In some places, a Ukrainian notarised translation is sufficient; in others, an apostille is required; and in others still, a translation carried out by a local sworn or certified translator is required.

Therefore, before arranging a translation for a foreign institution, it is worth checking its specific requirements. This will help avoid a situation in which the translation is correct but not in the format expected by the receiving party.

The most reliable way is to check the institution's requirements for the document to which it will be submitted. This could be an embassy, a consulate, a university, an immigration office, a court, a bank, a notary, or another authority. They often state explicitly whether they require a standard translation, a translation bearing the agency’s stamp, a notarised translation, a certified translation, a sworn translation, an apostille or legalization.

If the requirements are unclear, we can help you determine the appropriate translation type based on the document type, country, and purpose of submission. However, it is always best to check the final decision with the receiving party, as they are the ones who decide whether to accept a specific format.

Yes, in many cases, it is required. An apostille certifies the authenticity of an official document or the signature/stamp on it, but is not a translation in itself. If the document is submitted to an organization that does not use the original language, a translation of the entire document, together with an apostille, is usually required.

The procedure depends on the country's requirements and the authority to which the document is being submitted. Often, the apostille is first affixed to the document, and then the document is translated together with the apostille, and the translation is certified. However, there may be other requirements, particularly for a ‘double apostille’ or documents intended for specific countries.

If an apostille has been affixed to a document, its text is usually also translated into the language of the document. The translation includes the details of the apostille: country, signatory, position, authority, date, number, seal, and other particulars.

Separate certification of the ‘translation of the apostille’ itself is not usually carried out independently of the entire document: the complete set is translated – that is, the document together with the apostille – and this translation is then certified in the required manner. However, some countries may require additional formalities, so it is advisable to check the requirements of the receiving authority before submission.

An apostille is a special stamp that confirms the official origin of a document for use abroad. Put simply, an apostille attests to a foreign authority that the document has been issued or certified by a competent authority in the relevant country.

An apostille does not translate the document or confirm its content in substance. It confirms the authenticity of the official's signature, seal, or status. Once an apostille has been affixed, the document usually needs to be translated into the language of the country where it will be submitted and certified in the required format.

An apostille is required when a Ukrainian document is to be used abroad in a country that recognizes the Hague Convention. This may include submitting documents for studies, employment, marriage, citizenship, residence permits, inheritance matters, banking procedures, legal matters, or business registration.

Most commonly, an apostille is affixed to birth, marriage, or divorce certificates; criminal record certificates; diplomas; diploma supplements; school-leaving certificates; court judgments; notarised statements; powers of attorney; and other official documents. However, the exact requirements depend on the country and the specific authority that will accept the document.

An apostille is a simplified form of document certification for countries that are signatories to the Hague Convention. The apostille procedure is generally simpler, quicker, and does not require contacting the embassy of the destination country.

Consular legalization is a more complex procedure used for countries where an apostille is not accepted. In such cases, the document undergoes several stages of certification by Ukrainian authorities and is then certified at the consulate or embassy of the relevant foreign state. It is therefore important to correctly identify the country of submission before proceeding.

An apostille is used for countries that are signatories to the Hague Convention Abolishing the Requirement of Consular Legalization for Foreign Public Documents. These include many European countries, as well as the USA, Canada, and others.

If a country does not recognize the apostille, consular legalization may be required. There are also specific cases where international treaties between states simplify or even waive the requirement for an apostille or legalization altogether. This is precisely why it is better to check the requirements not ‘for the country as a whole’, but for a specific institution and a specific type of document.

In Ukraine, an apostille can usually be affixed to official documents issued by Ukrainian state bodies, courts, notaries, civil registry offices, educational institutions, and other authorized bodies.

The most common documents requiring an apostille are birth, marriage, divorce and death certificates; certificates of no criminal conviction; diplomas, school leaving certificates and supplements to educational documents; court judgments; notarised powers of attorney; applications; copies of documents; and certain corporate documents. However, for each document, it is necessary to check separately whether it is eligible for an apostille and which authority is authorized to affix the apostille.

In Ukraine, apostilles are issued by various authorities depending on the type of document. For example, documents relating to education are usually processed through the Ministry of Education and Science of Ukraine or an authorized body; documents from judicial authorities, courts, notaries, and the Civil Registry Office are processed through the Ministry of Justice of Ukraine; whilst other official documents may fall within the remit of the Ministry of Foreign Affairs of Ukraine.

The type of document determines the correct procedure. For example, a degree certificate and a birth certificate are not processed via the same route. Therefore, before starting the procedure, it is advisable to have the document reviewed by a specialist to avoid wasting time due to an incorrect submission.

In most cases, an apostille is first affixed to the original document or a duly certified copy of it, and only then is the document, together with the apostille, translated into the required language. This makes sense, as the apostille text must also be included in the translation.

However, there are exceptions. For example, for some procedures, an apostille may be required not only on the document itself but also on a notarised translation. This is known as a double apostille. Therefore, the correct procedure always depends on the country, the institution, and the purpose for which the document is being submitted.

Yes, if a document bearing an apostille is submitted to a foreign authority, the apostille is usually translated. The translation must include all the details of the apostille: the country, the issuing authority, the signatory, their position, the date, the number, the seal, and other details.

The apostille forms part of the certified document, so translating only the main text without including the apostille may not be sufficient. This is particularly important for official submissions to universities, immigration authorities, courts, notaries, or government bodies abroad.

Often yes, but not always. If a foreign institution requires an official translation, the translation may need to be notarised or certified in another format acceptable in the country of submission.

For some institutions, a translation bearing the stamp of a translation agency is sufficient; for others, a notarised translation in Ukraine is required; and some countries may require a translation by a local sworn or certified translator. It is therefore advisable to check the receiving party's requirements before proceeding.

A double apostille is a procedure whereby an apostille is affixed not only to the document itself but also to the notarised translation of that document. In other words, the document is first apostilled, then the translation is carried out, the translation is notarised, and only then is the apostille affixed to the notarised translation.

This procedure is not always necessary. It may be required by certain countries or specific institutions when they need confirmation not only of the document itself but also of the official certification of the translation. If a double apostille is obtained unnecessarily, it simply results in unnecessary costs; if it is not obtained where required, the document may not be accepted.

In some cases, an apostille can be affixed to a notarised copy of a document or to a notarised translation. However, this depends on the type of document, the authority issuing the apostille, and the requirements of the country to which it is being submitted.

For example, for some documents only the original is accepted, whilst for others a notarised copy may suffice. A translation itself is not usually apostilled as a ‘translation’, but the notarial certification of the translator’s signature may be apostilled. It is very important here not to guess, but to follow the correct procedure for the specific situation.

Consular legalization is an official procedure for certifying a document for use in countries that do not accept the Apostille. It usually consists of several stages: certification by the relevant Ukrainian authorities, certification by the Ministry of Foreign Affairs of Ukraine, and legalization at the embassy or consulate of the country where the document will be used.

This procedure is more complex than obtaining an apostille and takes longer. Furthermore, each embassy may have its own requirements for documents, translations, copies, deadlines, and submission methods. It is therefore advisable to plan for consular legalization in advance.

Usually, a foreign document intended for use in Ukraine must be duly legalized in the country of issue: either by means of an apostille or consular legalization. If there is an international treaty in force between Ukraine and the relevant country regarding the simplified recognition of documents, an apostille or legalization may not be required.

The document is then usually translated into Ukrainian, and the translation is certified in accordance with the established procedure. For example, this may be a notarised translation. The correct procedure depends on the country of issue, the type of document, and the Ukrainian authority to which it is being submitted.

The timeframe depends on the type of document, the authority reviewing it, the current workload, the need for additional verification, and the chosen procedure. Standard documents can be processed more quickly, whilst educational, archival, court documents, or those with a complex history of issuance sometimes require more time.

Consular legalization usually takes longer than an apostille, as it involves more stages and often depends on the embassy’s or consulate’s working schedule. If you need the document by a specific date, it is best to start the process well in advance.

Three factors need to be taken into account: the country in which the document will be used; the type of document; and the authority to which it is being submitted. It is the combination of these factors that determines whether an apostille, consular legalization, translation, notarisation, double apostille, or translation in the country of submission is required.

It is best to obtain the requirements from the receiving party before you start preparing the documents, or to show us the instructions, letter, checklist, or a link to the organization’s requirements. That way, you can choose the correct format straight away and avoid having to redo the documents due to a technical error.

In Europe, the most common documents to be translated are personal, educational, medical, financial, legal, and corporate documents. These may include birth, marriage, or divorce certificates; passports; criminal record certificates; diplomas; school-leaving certificates; diploma supplements; medical certificates; medical reports; employment documents; powers of attorney; court judgments; contracts; and company documents.

Such translations are usually required for study, employment, visa applications, residence permits, citizenship, marriage, medical treatment, opening a bank account, court proceedings, or dealing with government bodies. Before translating, it is important to know the country and the institution to which the document will be submitted, as certification requirements can vary significantly.

In many cases, translations produced in Ukraine may be accepted in European countries, particularly if they are properly authenticated: with a notarial certification, an apostille, or any other form of certification required by the receiving party.

However, some countries or institutions may require a translation by a local sworn translator, a court-appointed translator, or a certified translator. For example, for certain procedures in Germany, Poland, Spain, or France, a Ukrainian notarised translation may not be sufficient. Therefore, before placing an order, it is worth checking the specific requirements of the institution to which you plan to submit your documents.

A translation by a sworn or certified translator may be required when a document is submitted to a court, an immigration authority, a local authority, a university, a notary, a civil registry office or another official body in a European country.

This system works differently in different countries. In some places, sworn translators are listed in official registers. In others, the translation must be certified by a translator with the appropriate accreditation. And in some cases, a notarised translation from Ukraine is sufficient. That is why we always advise you to check the translation requirements before you begin the process.

A ‘sworn translation’ usually refers to a translation carried out by a sworn translator who holds official authorization in a particular country. Such a translator certifies the translation with their signature, stamp, or by another method prescribed by law.

A ‘certified translation’ is a broader concept. In different countries, it may refer to a translation accompanied by the translator’s declaration of accuracy, a translation bearing the agency’s stamp, a translation by a certified specialist, or a translation prepared in accordance with the requirements of a specific institution. Therefore, these terms should not automatically be translated as ‘notarised translation’. It is better to check exactly what is stated in the institution’s requirements.

In many European countries, sworn translations are carried out by translators who hold official status and are authorized to certify translations for government bodies. In this case, the translator themselves is responsible for the translation and confirms it with their signature and stamp.

In Ukraine, the most common model is different: the translation is carried out by a translator, whilst a notary usually certifies the authenticity of the translator’s signature. In other words, a Ukrainian notarised translation and a European sworn translation are not the same procedure. Both formats can be official, but their acceptability depends on the country and the institution.

Yes, in Ukraine, it is possible to have documents translated for admission, study, academic exchange, qualification confirmation, or nostrification abroad. The most commonly translated documents include diplomas, diploma supplements, school-leaving certificates, academic transcripts, letters of recommendation and motivation, and study programs.

Before we begin work, it is advisable to check the university’s requirements. Some educational institutions accept translations from Ukraine, whilst others require an apostille on educational documents, notarisation, or a translation carried out in the country of application. If you have instructions from the university, it is best to send them to us straight away along with your documents.

Very often, an apostille is required when submitting educational documents in Europe, particularly for university admissions, proof of education, employment in your field of study, or nostrification. Usually, the degree certificate, school-leaving certificate, or transcript is apostilled first, and the document is translated only after the apostille.

However, this depends on the country and the specific institution. Some universities may accept documents without an apostille at the initial stage, but then require one before enrolment. It is therefore best not to prepare documents ‘blindly’, but to check the requirements of the receiving party.

Yes, we provide translations of Ukrainian documents for employment abroad. These may include diplomas, certificates, employment records, employer references, letters of recommendation, certificates of good conduct, medical certificates, ID cards, licenses, permits, and other documents confirming education, experience, or the right to perform a specific job.

For regulated professions, such as those in medicine, education, engineering, or the transport sector, translation requirements may be stricter. Often, it is not enough simply to translate a document; it must also be properly authenticated with an apostille, notarised, or prepared in accordance with the requirements of the relevant professional body in the country of submission.

Yes, we translate documents for visa, immigration, and citizenship procedures. These usually include passports, birth, marriage, or divorce certificates, criminal record certificates, financial documents, employment references, educational qualifications, documents proving family ties, medical certificates, and other materials.

It is particularly important to comply with formal requirements in immigration procedures. One country may accept a notarised translation from Ukraine, whilst another may require a sworn translation carried out within its own jurisdiction. Therefore, before processing the documents, we clarify the country, the type of procedure, and the authority to which the documents are to be submitted.

Usually, a foreign document intended for use in Ukraine must undergo the appropriate certification in the country of issue: an apostille or consular legalization. If there is a treaty on the mutual recognition of documents between Ukraine and the relevant country, this requirement may be simplified or waived altogether.

The document is then translated into Ukrainian and certified in accordance with the established procedure. In most cases, a notarised translation is required for official submission in Ukraine. However, this depends on the type of document and the authority to which it is being submitted.

In most cases, yes. If a foreign document is submitted to a Ukrainian government body, court, notary, bank, educational institution, immigration service or other official body, it must be translated into Ukrainian.

The translation must cover all visible text in the document, including the main content, seals, stamps, signatures, official marks, apostilles, and legalization endorsements. If the document has several pages or annexes, the entire set is usually translated.

Often yes, but not always. If a foreign document is to be used as an official document in Ukraine, it must, in many cases, be apostilled or consular-legalized in the country of issue. The translation into Ukrainian is then carried out.

At the same time, there are countries with which Ukraine has international treaties on simplified document recognition. In such cases, an apostille or legalization may not be required. Therefore, the correct procedure depends on the issuing country, the type of document, and the Ukrainian authority that will accept it.

Yes, we translate documents issued in the European Union and other countries. These may include certificates, references, court documents, diplomas, medical reports, contracts, company documents, tax documents, bank statements, permits, licenses, and other materials.

Such documents are often required for submission in Ukraine: to the immigration service, a court, a notary, a bank, registration authorities, educational institutions, or other organizations. Before translation, it is worth checking whether the document requires an apostille or other form of certification.

This is because requirements are set not only by the country as a whole, but also by specific institutions. For example, a university, court, local authority, immigration authority, bank, or notary may have different rules regarding translation, certification, apostille, and the validity period of a document.

Furthermore, requirements may depend on the purpose for which the document is being submitted. The same document may require different formalities depending on whether it is for university admission, marriage, obtaining a residence permit, or a court case. This is precisely why we always ask clients to specify not only the country but also the specific procedure.

The best way is to obtain the requirements directly from the institution to which the document will be submitted. This could be an official checklist, a letter from the relevant authority, a webpage, or instructions from a university, an embassy, an immigration service, or a notary.

If the requirements are unclear, we can help analyze them and select the most appropriate translation format: standard, with the agency’s stamp, notarised, with an apostille, with a double apostille, or one that takes into account the need for a sworn translation abroad. This helps minimize the risk of rejection due to incorrect formatting.

Interpreting is the translation of spoken language during meetings, negotiations, events, consultations, court hearings, notarial procedures, medical appointments, or any other situation where people are communicating in different languages.

Such interpretation is required when it is important not simply to convey the text, but to ensure effective communication between the participants. The interpreter helps the parties to understand one another in real time, accurately conveying the meaning of what is said, clarifications, questions, answers, and specialist terminology.

The most common types of interpreting are consecutive, simultaneous, whispered, escort, and telephone or online.

Consecutive interpreting is used at meetings, negotiations, at a notary’s office, in court, and during medical consultations. Simultaneous interpreting is more commonly required for conferences, forums, seminars, presentations, and large-scale events. The format is chosen depending on the number of participants, the subject matter, the duration, and the technical conditions.

In consecutive interpreting, the speaker says part of a phrase or a few sentences, then pauses, whilst the interpreter conveys what has been said in another language. This format is suitable for negotiations, small meetings, legal proceedings, medical consultations, and business trips.

Simultaneous interpreting occurs almost in real time as the speaker speaks. The interpreter uses specialized equipment, and the audience receives the translation via headphones. This ensures the speech is not interrupted and saves significant time during large events.

Consecutive interpreting is best suited to meetings where participants can speak in turn and pause to allow the interpreter to translate. These include business negotiations, document signing, consultations, assistance with dealings with government bodies, visits to a notary, and legal or medical procedures.

This format usually does not require complex equipment. It is well suited to situations where accuracy, clarity, and a relaxed pace of communication are important.

Simultaneous interpreting is required when an event must proceed without translation pauses, such as conferences, forums, seminars, training sessions, presentations, international meetings, public speeches, or events with a large number of participants.

This format is particularly useful if the program includes many speeches, there is limited time, or participants from different countries are present. Listeners receive the interpretation via headphones, whilst the speaker can speak at their usual pace.

Whispered interpreting is a form of interpreting carried out in a whisper or in a very low voice for one or more listeners. The interpreter sits next to the client and conveys the content of the speech almost simultaneously with the speaker.

This format is suitable for small meetings, negotiations, guided tours, presentations, or events where interpretation is required for just one person or a small group. However, for lengthy events or large audiences, whispered interpreting is not always practical, so it is sometimes better to use simultaneous interpreting with appropriate equipment.

Yes, you can book an interpreter for business meetings, negotiations, presentations, contract signings, accompanying foreign partners, or during working visits.

Before the meeting, it is advisable to provide details on the negotiation topic, the languages to be interpreted, the number of participants, the venue, the duration, and the preferred format. If there are presentations, contracts, commercial proposals, or company-specific terminology, it is best to provide these to the interpreter in advance.

Yes, an interpreter can be engaged for notarial procedures, court hearings, the submission of documents to government bodies, immigration procedures, registration procedures, and other official situations.

In such cases, it is not only the language that is important, but also an understanding of legal terminology and procedures. The interpreter must accurately convey the content of questions, answers, legal formulations, and explanations, as the correct drafting of documents or the course of the procedure may depend on this.

Yes, an interpreter can accompany a client during a medical consultation, examination, hospitalization, rehabilitation, or when communicating with a doctor.

For medical interpreting, it is advisable to provide any available documents in advance: diagnoses, discharge summaries, test results, a list of medications, referrals, or a brief description of the situation. This helps the interpreter familiarise themselves with the terminology and convey important medical details more accurately.

Yes, interpreting can be carried out online via Zoom, Google Meet, Microsoft Teams, and other platforms. This is convenient for remote negotiations, consultations, webinars, online meetings, training sessions, or international conference calls.

For high-quality online interpreting, it is important to check the technical requirements in advance: a stable internet connection, a working sound system, working microphones, the interpreter’s connection format, and the speaking order. If the meeting is complex or multilingual, it is best to discuss the technical set-up before the event begins.

Yes, background materials are highly desirable, especially if the subject matter is complex, legal, medical, technical, financial, or highly specialized.

The interpreter will find the event program, presentations, contracts, list of participants, a glossary of terms, and the names of companies, job titles, products, medicines, or technical processes particularly helpful. The better prepared the interpreter is, the more accurate and smooth the communication will be.

Yes, for such assignments, an interpreter with relevant experience or subject-specific training is selected. Legal interpreting requires an understanding of contracts, powers of attorney, procedural documents, and legal terminology. Medical interpreting requires attention to diagnoses, medicines, symptoms, and doctors’ recommendations.

Technical and financial subjects also require specialist knowledge: terms, abbreviations, figures, names of equipment, processes, indicators, or products must be conveyed accurately. Therefore, when placing an order, it is best to specify the event field straight away.

Simultaneous interpreting requires a very high level of concentration. The interpreter listens to the speaker, analyses the content, translates, and speaks to the audience simultaneously. It is impossible to work to a high standard continuously for a long period in this manner.

That is why, at conferences, forums, and lengthy events, there are usually two interpreters who take turns at regular intervals. This helps to maintain the quality of the interpretation, attention to detail, and a steady pace of work.

The number of interpreters depends on the duration of the event, the number of languages, the subject matter, the intensity of the speeches, and the interpreting format. For a short meeting, a single consecutive interpreter may suffice.

For simultaneous interpreting of a single language pair at a conference, two interpreters are usually required. If there are several languages, the number of teams increases. For events lasting several hours or several days, the interpreters’ work schedule should be planned in advance.

Yes, specialized equipment is usually required for traditional simultaneous interpreting. Without it, it is difficult for the interpreter to hear the speaker, and for participants to receive the interpretation in a convenient format.

The equipment is selected based on the venue, the number of participants, the number of languages, the event format, and the venue's technical conditions. For small events, simplified solutions can sometimes be used, but for conferences and large events, it is better to provide a full set.

Typically, this includes an interpreter’s booth or workstation, interpreter consoles, microphones, headphones, transmitters, receivers for participants, a sound system, a mixing desk and other conference equipment.

The setup depends on the specific event. A basic set may be sufficient for a single room, whilst a large conference with several languages requires a more complex technical solution. It is therefore advisable to assess the venue, the number of guests, and the program of presentations before the event.

Yes, it is important to arrange for technical support for simultaneous interpreting. A technician helps to set up, configure, and test the equipment before the event begins, and also monitors its operation during the event.

This is particularly important for conferences, hybrid events, large venues, or events involving multiple language channels. Even a high-quality interpretation can be compromised by technical issues with sound, microphones, or receivers, so technical preparation is of the utmost importance.

Yes, simultaneous interpreting can be organized for online or hybrid events. In such cases, some participants may be in the venue whilst others are online, and the interpreters work via the relevant platform or technical solution.

For this format, it is necessary to agree in advance on the platform, language channels, interpreters’ connections, sound and microphones, participants’ access, and the order of speeches. Online simultaneous interpreting requires no less preparation than an in-person event; the technical risks are simply different.

The cost depends on the language, interpreting format, subject matter, duration, venue, number of interpreters, urgency, need for on-site attendance, preparation, and equipment.

Simultaneous interpreting is usually more expensive than consecutive interpreting, as it requires specialized interpreters – often two specialists per language pair – as well as technical equipment and support. For an accurate quote, please provide the event program, language, date, time, venue, and number of participants.

To book an interpreter correctly, you need to provide the date, time, venue or online platform, the languages to be interpreted, the subject matter, the event format, the number of participants, and the estimated duration.

It is also advisable to provide the program, presentations, list of speakers, documents, or terminology that may be used during the event. Once this information is available, the appropriate interpreting format can be selected: consecutive, simultaneous, whispered, online interpreting, or interpreting using technical equipment.

Yes, you can order translations of audio and video materials on a variety of topics: interviews, webinars, lectures, conferences, presentations, videos, training courses, court or business recordings, consultations, podcasts, and other materials.

Depending on the task, the translation can be delivered in various formats: as a text document, subtitles, a translation with timecodes, material for voice-over, or an adapted script for further video editing. Before starting work, we clarify exactly what the translation is needed for, so that we can select the correct format straight away.

The service may include several stages: listening to or viewing the material, transcription, translation, editing, and preparing subtitles, timecodes, or text for voice-over. Not all stages are always necessary – it all depends on the end goal.

For example, if a client simply needs the content of a recording in Ukrainian, transcription and translation into a text document will suffice. If the video is to be published online, it is better to prepare subtitles or adapted text for a voice-over. For training courses, adverts, or presentations, the natural flow of the language and its suitability for the audience are also important.

Transcription is the process of converting spoken language into written text in the same language. For example, if a recording in English is transcribed into English, that is a transcription.

Translating audio or video, on the other hand, involves conveying the content in another language. The process often consists of two stages: first, the recording is transcribed into text, and then the text is translated. This approach is useful when accuracy is required, or when the material needs to be edited or used later for subtitles or voice-overs.

Transcription is the process of converting speech from an audio or video recording into a text document. Depending on the task, the transcript may reproduce the entire recording verbatim or summarise the content.

Verbatim transcription is required for legal documents, interviews, research, or situations where every phrase is important. Summary transcription is more suitable for lectures, webinars, meetings, or working documents, where the main aim is to clearly capture the essence of what was said without unnecessary repetitions or pauses.

Yes, this is one of the most convenient and accurate ways of working with audio and video materials. First, the recording is transcribed in the original language, and the resulting text is then translated into the required language.

This approach is particularly useful for complex recordings, such as legal, medical, technical, educational, or business materials. It allows better control over the content, clarification of unclear passages, editing of the text, and use of the translation in various formats – such as a document, subtitles, or a script for voice-over.

Yes, we translate interviews, webinars, lectures, conferences, seminars, round-table discussions, presentations, working meetings, and other recordings featuring one or more speakers.

For such materials, it is important to specify the required output: a full verbatim transcript, an abridged text translation, subtitles, a translation with timecodes, or adapted material for publication. If there are multiple speakers in the recording, please also indicate whether the speakers’ remarks need to be separated by participant.

Yes, we can translate videos for YouTube, Instagram, TikTok, Facebook, LinkedIn, online courses, learning platforms, corporate training, or advertising campaigns.

For such content, it is often not just accuracy that matters, but also the natural flow of the language. The translation must be clear to the target audience, read well in subtitles, and not be too long. If necessary, the text can be adapted to suit the video format, the pace of speech, the brand’s style or the platform’s requirements.

Yes, it is possible to produce subtitles in another language for a video. This could be a translation into Ukrainian, English, Polish, German, French, Spanish, or other languages, depending on the task.

Subtitles can be provided as a separate file for uploading to the platform or as text with timecodes for further editing. Before starting work, it is advisable to clarify where the video will be used: YouTube, social media, a website, a learning platform, or a presentation.

Subtitling is not simply a translation of text, but the adaptation of speech to the subtitle format. The text must be concise, clear, synchronized with the video, and easy to read whilst watching.

A standard translation can be longer and more detailed. In subtitles, it is often necessary to shorten phrases, remove unnecessary repetition, preserve meaning, and adhere to time and character limits. Therefore, a good translation for subtitles is a specialized form of work.

Yes, subtitles can be prepared with timecodes. Timecodes indicate exactly when each line of dialogue or text segment should appear and disappear in the video.

This is required for uploading subtitles to video platforms, sending the material to an editor, or creating multilingual versions of the video. If you already have a video, we can prepare time-coded subtitles so that they are convenient to use in further production.

Subtitles can be prepared as a text document or in specialized formats for video platforms and editing, such as SRT, VTT, or others, if required for your project.

It is best to decide on the format before work begins. If you plan to upload subtitles to YouTube, a website, or an educational platform, a separate subtitle file is usually required. If the video is being edited by a designer or video editor, we can prepare the text with timecodes in a format that suits your team.

Yes, if you already have subtitles in the original language, they can be translated into another language. This is often quicker and more convenient than working directly with the video, especially if the timecodes are already correctly set.

In this case, the translator works with the subtitle text, preserving the dialogue's structure and timing. If necessary, the translation can be adjusted to avoid being too long and to read well on screen.

Yes, a translated script can be prepared for the video's voice-over. This could be a narration script, an adapted script, a translation of the dialogue, or a script prepared for subsequent voice recording.

Voice-overs are often used for presentation videos, training courses, interviews, corporate materials, instructions, and adverts. For this format, the translation should sound natural, be neither too long nor too short, and be easy to pronounce.

Yes, it is possible to translate videos or audio recordings featuring multiple speakers. These may include interviews, discussions, conferences, court recordings, negotiations, podcasts, or group online meetings.

If required, the transcription and translation can be organized by speaker: ‘Speaker 1’, ‘Speaker 2’, ‘Presenter’, ‘Participant’ or by name, if known. The clearer the audio and the less overlap between voices, the more accurate the result will be.

Yes, it is possible to attempt to translate material with poor sound quality, but the result depends on how clearly the speech can be heard. If there is noise, background chatter, interruptions, a weak microphone, or technical interference, some parts may be unintelligible.

In such cases, unclear sections may be marked in the text with separate notes. Before work begins, it is advisable to send the file for a preliminary assessment to determine whether the recording can be transcribed and translated to a high standard.

The quality of the recording directly affects the complexity of the work. A clear recording with a single speaker is processed more quickly. If the sound quality is poor, there are several people speaking, there is background noise, the speech is fast, there is an accent, or voices overlap, transcription and translation take longer.

As a result, both the cost and the turnaround time may vary. That is why, for an accurate quote, it is advisable to provide the file or at least a sample of the recording. Once we have reviewed or listened to it, we can objectively assess the complexity.

Yes, we can translate recordings on legal, medical, technical, financial, educational, or business topics. These may include consultations, negotiations, lectures, court documents, medical explanations, technical instructions, presentations, or corporate training sessions.

Terminology is crucial for such recordings. If you have any additional materials – such as presentations, documents, a glossary of terms, participant names, company names, drug names, or equipment names – it is best to provide them alongside the file. This will help ensure a more accurate translation.

The cost usually depends on the duration of the recording, the source and target languages, sound quality, the number of speakers, the subject matter, the deadline, and the required output format.

For example, a simple text translation following transcription is a separate task. Subtitles with timecodes, adaptation for voice-over, or material for editing are more complex formats. To calculate the exact cost, it is best to send the file or a link to the video.

The turnaround time depends on the length of the material, sound quality, number of speakers, subject matter, language, and the format of the final output. A short video with good sound quality can be processed much faster than a conference lasting several hours or a complex recording with multiple participants.

If you require subtitles, timecodes, editing, or voice-over adaptation, this will also increase the time required. To get an accurate estimate, it is best to provide the file for assessment and specify the format in which you require the final material.

You can send audio or video in the most common formats: MP3, WAV, M4A, MP4, MOV, AVI, and others. You can also provide a link to a file in cloud storage or on a video platform, provided the material is public or access is granted separately.

Ideally, the file should be complete, without any cut-off sections, and with the highest possible sound quality. If you only need part of the material translated, please specify the exact section or the start and end timecodes.

The localization of a website or IT product involves adapting a digital product for a different language, country, or market. It encompasses not only the translation of text but also work on the interface, messages, buttons, forms, instructions, marketing copy, SEO elements, and the user experience.

The aim of localization is to ensure that a website, app, or platform feels natural to users in other languages. In other words, the user should not ‘see the translation’, but simply find the product easy to use.

A standard translation conveys the meaning of a text in another language. Localization goes a step further: it takes into account context, culture, user behavior, date formats, currencies and units of measurement, brand style, SEO, and the interface's technical constraints.

For example, a short button label, an error message, or a call to action may not always translate literally. It needs to be adapted to be clear, natural, and work within a specific interface or market.

Website localization may include page text, menus, buttons, forms, error messages, tooltips, blog posts, product pages, service descriptions, legal pages, FAQs, privacy policies, email templates, and other text elements.

SEO elements may be translated separately: titles, descriptions, image alt texts, headings, URLs, microcopy, and key phrases. If a website has a complex structure, it is important to determine straight away which sections are to be translated in full and which require adaptation or updating.

Yes, a website can be translated and localized into several languages. These may include English, Polish, German, French, Spanish, Ukrainian, Czech, Italian, or other languages, depending on the target markets.

For multilingual websites, it is important not just to translate the text but to ensure consistent terminology, a uniform style, and the correct structure across all language versions. If the project is large, it is useful to create a glossary and a translation database to ensure that future updates are consistent.

Yes, we can localize online shops: home pages, categories, product pages, descriptions, specifications, buttons, the shopping basket, checkout pages, delivery and returns pages, email notifications, and promotional materials.

For e-commerce, it is important that the translation is not only accurate but also commercially sound. Product descriptions should sell the product, buttons should prompt action, and delivery or returns terms should be clear to the customer. It is also worth considering currency, units of measurement, local address formats, and user expectations in a specific market.

Yes, a mobile app can be localized into one or more languages. Typically, the following are translated: interface screens, buttons, menus, push notifications, error messages, onboarding, tooltips, text in the App Store or Google Play, and email and SMS messages.

Text length is particularly important in apps. What looks good in one language may not fit on a button or on the screen in another. Therefore, the localization of an app must take into account the interface's technical limitations, rather than simply being a translation in a spreadsheet.

Yes, it is possible to localize SaaS platforms, web services, CRMs, user dashboards, admin panels, software, internal corporate systems, and other digital products.

In such projects, it is important to maintain the accuracy of terminology, the integrity of the interface logic, and the clarity of user actions. Not only are screens translated, but also system messages, documentation, knowledge bases, emails, templates, instructions, and support texts.

In an IT product, all text that the user interacts with is usually translated: menus, buttons, section titles, form fields, tooltips, error messages, system notifications, onboarding, instructions, emails, push notifications, help pages, and documentation.

Even short phrases matter. A poorly translated button or error message can confuse the user and detract from their experience of the product. That is why context is so important in IT localization: where exactly the text appears and what action the user is supposed to take.

Yes, these elements must be translated if the product has a fully localized version. System messages, error messages, push notifications, and emails directly impact the user experience.

They must be concise, clear, and functional. For example, an error message should not just sound correct, but explain what has happened and what the user should do next. For emails, it is also important to maintain the brand’s style and ensure the wording is legally sound.

Yes, and for many websites, this is even better than a literal translation. Marketing texts, service descriptions, slogans, calls to action, sales pages, and promotional materials often need to be adapted for a foreign audience.

A literal translation may be technically correct, but it can sound unnatural or fail to convince the user. Adaptation helps to preserve the meaning whilst making the text lively, understandable, and relevant to a specific market.

Yes, SEO can be considered when translating a website. This means that not only the visible text on the pages is translated, but also SEO elements such as titles, descriptions, headings, alt text, internal links, URL structure, and key phrases.

It is important to understand that SEO translation is not always a literal translation of Ukrainian keywords into another language. Users in other countries may search for a service differently, so it is advisable to adapt key search terms to the local language and market.

Yes, these elements can and should be translated during website localization. Titles and descriptions influence how a page appears in search results, alt text helps describe images, and URLs can affect the clarity of the website’s structure.

If a website is being promoted in another country, it is advisable not simply to translate SEO elements, but to adapt them. For example, the title should sound natural to the user and include a relevant search query in that language.

Yes, the brand’s tone of voice can and should be preserved. Whether the brand communicates in a formal, friendly, expert, casual, premium, or technical manner, this should come across in the other language version as well.

To achieve this, it is advisable to provide examples of the brand’s texts, style guidelines, a glossary, prohibited phrasing, or previous translations. The better the style is described, the easier it is to make localization not just correct but also recognizable.

Yes, localization is often carried out not in a standard text document, but in technical formats such as JSON, XML, HTML, CSV, PO, XLIFF, and others. Such files are used for websites, apps, software, and multilingual platforms.

When working on the file, it is important not to damage the file structure, tags, variables, placeholders, or service elements. Only the text intended for the user should be translated; the file's technical logic must remain correct.

Yes, you can localize the help center, knowledge base, instructions, FAQs, user documentation, training materials, onboarding guides, and support articles.

Such materials must be as clear as possible, as users refer to them when they already have a question or a problem. What matters here is not only the accuracy of terminology, but also the logic of the explanations, the structure, the sequence of steps, and consistency with the product interface.

For a small website, a glossary isn’t always essential, but for a large project it is highly recommended. A glossary helps ensure consistent translation of feature, section, button, pricing plan, status, user role, and technical term names.

Without a glossary, different variations of the same term may appear in different parts of the product. This confuses the user and gives the impression of sloppy localization. Therefore, for SaaS, online shops, apps, and large websites, a glossary is practically essential.

A translation memory is a database of previously translated phrases and segments that helps maintain consistency across a large project. It is useful when a website or product is regularly updated, has many pages, repetitive elements, or multiple language versions.

For large projects, a translation memory helps to save time, reduce duplication of work, and maintain a consistent style. If new features or pages are added later, the translator can rely on previously approved translations.

Yes, it is advisable to check the localized text after implementation. The translation may look correct in the file, but problems can arise in the actual interface: the text may not fit within a button, be cut off, look unnatural, or be out of context.

This check is often called linguistic testing. It helps to view the localization through the user’s eyes and correct minor but important errors before the product is launched.

The cost depends on the volume of text, the language pair, the complexity of the subject matter, the number of files, the technical format, the need for SEO adaptation, a glossary, editing, testing, and regular updates.

For example, translating a few pages of a corporate website and localizing a SaaS platform with an interface, knowledge base, email templates, and system messages are projects of varying complexity. For an accurate quote, it is best to provide the website structure, files, or text exports.

Before localization, it is advisable to define the target languages, markets, volume of materials, file formats, the contact person on your side, and the preferred communication style. It is also useful to prepare a glossary, examples of brand-specific texts, access to a test environment, or screenshots of the interface.

If the product is complex, it is best to start with an audit of the materials: what text is on the website or in the app, what needs to be translated, what requires adaptation, which files can be sent to the translators, and how post-implementation checks will be carried out. This saves time and reduces the risk of technical or content-related errors.

To order a translation, simply send us the document, text, or file for a preliminary quote. This can be a scan, a photo, a PDF, a Word file, a link to the material, or any other convenient format.

Once we have reviewed it, we will confirm the target language, volume, desired turnaround time, certification method (if required), and the format in which you would like to receive the finished translation. Once the cost and turnaround time have been agreed, the order is sent for processing.

For an accurate quote, it is best to provide the document or text itself, the source language, the target language, the desired turnaround time, and details of where the translation will be submitted.

If you require certification, an apostille, legalization, typesetting, subtitling, interpreting, or delivery, it is also best to specify this straight away. This will enable us to calculate not only the translation cost but also the total service cost.

Yes, you can get a preliminary quote online. To do this, simply send the document or a description of the task by email, via a messaging app, or through the form on our website.

If the document is standard and legible, we can usually provide a quick, approximate, or exact quote. If the material is extensive, complex, or requires special formatting, a manager may ask a few clarifying questions.

No, in most cases, it is not necessary to visit the office. Many orders can be processed remotely: send the document, agree on the price, pay for the service, and receive the finished translation electronically.

A personal visit may be necessary if you need to hand over the original documents, arrange for notarisation, an apostille, or legalization, or receive a certified hard copy.

Yes, documents can be sent by email or via a messaging app. High-quality scans or photos are suitable for quotation purposes, provided that the entire text, including seals, stamps, signatures, numbers, and dates, is clearly visible.

If a document consists of several pages, please send them in the correct order. If part of the text is illegible or cut off, this may affect the accuracy of the quote and the turnaround time.

Yes, many translations can be ordered entirely remotely. This is convenient for clients from other cities or countries, as well as for those who are unable to visit the office.

However, the required service type must be considered. If a standard translation or a translation with the agency’s stamp is required, exchanging files electronically is often sufficient. If notarisation, an apostille, or legalization is required, the original documents may need to be sent.

Standard, short documents are usually translated quickly. These may include passports, certificates, references, short extracts, diplomas, or other typical documents.

The exact turnaround time depends on the language, the length and quality of the document, whether certification is required, and our current workload. If you need the translation by a specific date or time, it is best to let us know this straight away when you make your inquiry.

Yes, in many cases, an urgent translation can be provided on the same day. This usually applies to standard documents of a small volume or texts that do not require complex specialized terminology.

The possibility of an urgent turnaround depends on the language, volume, subject matter, whether certification is required, and the translators’ workload. We always assess whether it is feasible to complete the order quickly without compromising on quality.

The turnaround time depends on the length of the text, the target language, the complexity of the subject matter, the quality of the source document, and whether editing, typesetting, certification, an apostille, or legalization is required.

For example, a short certificate and a lengthy contract containing legal terminology require different amounts of time. Similarly, translating audio, video, a website, or technical documentation usually takes longer than translating a standard document.

The cost of a written translation depends on the language, volume, complexity of the subject matter, turnaround time, file format, quality of the source material, and the need for additional services.

Additional services may include notarisation, an apostille, legalization, typesetting, editing by a native speaker, preparation of multiple copies, subtitling, or text adaptation. For an accurate quote, it is best to provide the material for review.

The calculation method depends on the material type. Standard documents are often priced per document or per standard translation page. Longer texts, contracts, articles, websites, or technical materials may be charged by character count, word count, or page count.

For audio and video, the cost usually depends on the recording duration and the format of the work. For interpreting, it depends on the duration, language, subject matter, venue, and number of interpreters.

A standard page of translation is a conventional unit of text volume used to calculate the cost of a written translation. It does not always correspond to an actual page of a document, as a single sheet may contain several lines or may be densely filled with text.

This is precisely why it is important to have the document to hand for an accurate calculation. The cost may depend not on the number of physical pages, but on the actual volume of text and the complexity of its translation.

Yes, you can order the translation of a large batch of documents, contracts, technical documentation, educational materials, a website, corporate files, or other volumes of text.

For large orders, we can agree on phased delivery, document prioritization, a single glossary of terms, and a standardized formatting style. This helps ensure translation consistency and prepares the materials in time for submission or launch.

Yes, we work with companies, organizations, legal entities, representative offices, educational institutions, medical establishments, IT companies, and other corporate clients.

Corporate services may include written translations, notarisation, apostille certification, interpreting, simultaneous interpreting, and the translation of websites, contracts, presentations, tender documentation, and regular working materials.

Payment can be made in a manner convenient to the client once the cost and deadlines have been agreed. The specific payment method depends on the order type, the nature of the collaboration, and whether the client is an individual or a company.

Before work begins, the manager will inform you of the amount due, the payment procedure, and any additional costs, if applicable. This helps to avoid misunderstandings and ensures you understand the full cost of the service from the outset.

Yes, payment by a legal entity is possible. For companies, an invoice and any other documents required for accounting purposes can be prepared.

If the order is corporate or recurring, the terms of cooperation can be agreed separately: payment terms, turnaround times, document delivery format, designated contact persons, and the scope of services.

The finished translation can be provided in electronic or paper form. The electronic version can be sent in Word, PDF, or another agreed format.

If the translation is certified by a notary or stamped by the translation agency, the client can receive a hard copy. For websites, subtitles, localization, or technical files, the final result can be delivered in a specific format agreed upon before work begins.

Yes, if you require a hard copy of the certified translation, you can collect it in person, receive it by post, or have it delivered by courier. This is convenient if you are in another city or are unable to visit the office.

It is best to agree on the delivery method in advance, especially if the translation is required by a specific date. If the documents include originals, an apostille, or a notarial certification, it is important to properly organize their transfer.

Yes, clients’ documents and materials are handled confidentially. This is particularly important for legal, medical, financial, corporate, immigration, and personal documents.

If necessary, additional confidentiality terms can be agreed separately, the group of people working with the materials can be restricted, or a non-disclosure agreement can be signed. For business clients, this is often a key part of the collaboration.

Yes, we can help you determine which type of translation is required in a specific situation: a standard translation, a translation with the agency’s stamp, a notarised translation, a translation with an apostille, consular legalization, or a sworn or certified translation for a foreign institution.

To do this, you’ll need to provide the country, the institution, the type of document and the purpose of submission. If you have any requirements from the receiving party, a checklist or a letter of instructions, it’s best to send these to us straight away. This will help avoid unnecessary costs and the need to rework documents.